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Privacy Policy

Last updated September 2026

What we collect

When you start an audit, we collect what you type into the intake form: your business name, category, market/location, the competitor names you list, the use cases you describe, and your email address. We also automatically record technical details of the audit run itself — the prompts generated, timestamps, and payment confirmation from Stripe.

We do not use cookies, trackers, or analytics scripts on this site. There is no account system and no password to manage.

What we send to AI providers, and why

To run your audit, the prompts generated from your intake — which reference your business name, category, market, competitor names, and use cases — are sent to OpenAI (ChatGPT), Perplexity, and Anthropic (Claude) via their APIs, the same way they'd be sent if you typed them yourself into those companies' chat products. We do not send your email address to these providers. Each provider processes that data under their own API terms and privacy policies; we don't control how they log or retain it on their end.

What we do with your email address

Your email is used only to send your report link and, if applicable, payment receipts and support replies. We use Resend to send these emails and Stripe to process payment — both receive your email address for that specific purpose. We do not sell, rent, or share your email address for marketing, and we do not add you to a mailing list.

Data retention and deletion

Your audit — the prompts, the raw AI responses, the scored results, and the generated report — is retained indefinitely by default, since your report link is meant to remain accessible to you at any time without needing an account or password.

You can request deletion of your audit data at any time by emailing support@seenfirst.online. We'll delete the underlying data and disable the report link, typically within a few business days. Deleting an audit doesn't affect payment records we're required to retain for tax and accounting purposes.

Payment information

All payment is handled directly by Stripe. We never see or store your card number — Stripe passes us only a payment confirmation and the receipt email you provide at checkout.

Changes to this policy

If this policy changes in a way that affects how we handle data you've already given us, we'll update the date above and, where practical, note the change here.

Contact

Questions about this policy or your data: support@seenfirst.online.